NEW LOCAL PICKUP LOCATION & HOURS! PLEASE MAKE SURE TO REVIEW OUR LOCAL PICKUP INFO PRIOR TO PLACING ORDER! FREE SHIPPING OVER 125$ (ONTARIO ADDRESSES ONLY) - USE THE CODE STAYHOME (CANNOT BE COMBINED WITH ANY OTHER DISCOUNT / OFFER )

SHIPPING & LOCAL PICK UP INFO

If you wish to pickup in Newmarket, Ontario please select Pick Up at checkout.

Kindly make note that if you use any form of express checkout (ex: apple / google pay, shop express, pay pal express), you will not be able to see the pickup option.  These payment options will be available again once its time to select your payment method.

You will receive an email when your order has been fulfilled with pickup address and instructions and a link to book your pickup appointment. 

 

We are currently offering curbside pickups during standard business hours and Saturdays from 12-4 by appointment only. On occasion, these hours may change. It is recommended to book in advance as we may schedule last minute deliveries or supply runs if there are no pickups booked. Please do not come to pickup your order without an appointment booked. 

During regular volume periods, standard orders will ship within 2-3 business days using UPS / FEDEX / CANPAR.

Please note at this time we are only shipping within Canada.

For all wholesale or bulk orders, lead time & shipping cost will vary based on quantity ordered but please allow for approx 7-10 business days. Please note free shipping does not apply for wholesale / bulk orders.

Market Candle Company is not responsible for stolen packages or any lost items that can be tracked and marked as delivered.

Please ensure that you have the correct mailing address before placing your order. If the incorrect address has been submitted, please contact us immediately before your item leaves the shop. If the item has been shipped to the wrong address due to a wrong entry, additional shipping is required on the buyer's behalf.

Market Candle Company is not responsible for errors made by carriers. If your item is delayed past the ETA tracking, you can contact them directly to file a complaint.